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Last updated: 6 March 2025
RadioCodeLookup.com respects your privacy and handles your personal data with care. This privacy policy explains what data we collect, why we collect it, and how we protect your rights. This policy has been drawn up in accordance with the UK GDPR and EU GDPR.
RadioCodeLookup.com is an online service for retrieving car radio unlock codes, operated by a company registered in the Netherlands. You may contact us via the contact form on our website or by e-mail.
We are the data controller within the meaning of the UK & EU GDPR for the processing of your personal data as described in this policy.
We collect the following personal data from you:
We process your personal data for the following purposes:
We do not retain your personal data for longer than is necessary for the purposes for which it was collected:
We do not sell your personal data to third parties. We share it only where necessary for the performance of our services or where we are legally required to do so.
Stripe: Payments are processed by Stripe, Inc. Stripe is a certified payment processor (PCI DSS Level 1). Stripe processes your payment data on our behalf and in accordance with its own privacy policy, which you can read at stripe.com/privacy. Stripe may process data outside the European Economic Area and the UK, with appropriate safeguards applied (Standard Contractual Clauses).
Resend: Transactional e-mails (such as order confirmations and code delivery) are sent via Resend. Resend processes your e-mail address as a data processor and is bound by a data processing agreement.
Umami Analytics: We measure website visits via Umami Analytics. Umami operates entirely without cookies and does not process personal data. No tracking cookies are placed and no consent is required.
Under the UK & EU GDPR you have the following rights in respect of your personal data:
To exercise any of these rights, please contact us via the contact form or by e-mail. We will respond to your request within 30 days. If you believe we are not handling your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) in the UK, or the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl) in the Netherlands.
Our website does not use tracking cookies. We use Umami Analytics, which operates entirely without cookies and does not record personal data. Stripe may place technical cookies when processing a payment for fraud prevention and security purposes; these are strictly necessary for the processing of your payment.
If you have any questions about this privacy policy or about the processing of your personal data, please contact us:
We aim to respond to your enquiries as quickly as possible, and in any event within 30 days.