Renault Captur radio code: unlock Media Nav and R-Link

The Renault Captur is one of Europe's best-selling compact crossovers. After a battery replacement the radio or infotainment system can lock and ask for a code. This guide explains how to retrieve the Renault Captur radio code.

Which system does your Captur have?

• Captur I (2013-2019) — Media Nav, R-Link Evolution or basic Tuner
• Captur II (2019-present) — Easy Link

The basic Tuner and many Media Nav units use the classic Renault PRE-code. Higher R-Link and Easy Link systems are usually linked to the vehicle.

Find the PRE-code

The Renault Captur radio code for the standard tuner is derived from the PRE-code (1 letter and 3 digits).

Via the display

1. Switch on the ignition; the display shows CODE.
2. Press and hold preset buttons 1 and 6 together.
3. Note the PRE-code that appears.

Via the radio label

If the display method fails, remove the unit with extraction keys and read the PRE-code or serial number from the label.

Retrieve and enter the code

1. Go to the Renault page and enter the PRE-code.
2. Receive your four-digit code instantly.
3. Set each digit with preset buttons 1 to 4 and hold button 6 to confirm.

Frequently asked questions

My Captur has R-Link and asks for a PIN, not a CODE. What is that?

R-Link uses a system PIN tied to the vehicle rather than a radio code. This is retrieved through MyRenault or the dealer, not via the PRE-code method.

Does the Captur II Easy Link need a radio code?

Usually not — Easy Link is linked to the car. If it locks after service, the dealer can re-pair it.

Where is the PRE-code if my Captur has the basic radio?

Use the 1+6 button combination, or remove the unit and read the label. Then retrieve the code online.